Quality Management

Lead Ozone Quality Policy

Our Commitment to Quality

At our core, we are dedicated to consistently exceeding customer expectations in all facets of our services, from delivery and installation to product performance. We uphold this commitment by fostering a culture of continuous improvement through a compliant and robust quality management system.

Corporate Objectives

Quality Management: Our primary objective is to maintain and continually enhance our quality management system to align with our quality policy.
Customer Satisfaction: We prioritize meeting customer expectations by actively engaging with their feedback and ensuring effective communication.
High Standards: We aim to consistently deliver work of the highest standard while continually improving our ability to complete projects on time.
Setting and Reviewing Objectives: We establish measurable and attainable quality objectives at both the corporate and operational levels. These objectives are documented and stored in our Quality Objectives (KPI) file and are subject to periodic review during scheduled management meetings.

Monitoring Objective Achievements

We employ various tools to monitor and measure our progress in achieving our objectives:

Progress Tracking: We maintain progress charts to visually track our advancements.
Data Analysis: We use histograms and material status reports to analyze data for trends and improvements.
Financial Monitoring: Cash flow is closely monitored to ensure financial stability and effectiveness.
Project Documentation: We review workshop drawings and other project documentation to ensure accuracy and alignment with objectives.
On-Site Comparison: We regularly compare on-site actual progress to planned progress as outlined in the construction program, identifying any discrepancies or areas for improvement.
Progress Measuring Tools: Data from our progress measuring tools are frequently assessed on daily, weekly, and monthly intervals to evaluate progress and identify areas requiring attention.
Stakeholder Feedback: We actively gather feedback from relevant stakeholders, including customers, consultants, main contractors, and sub-contractors, to inform our decision-making and improvement efforts.

Our commitment to quality extends beyond words; it’s a cornerstone of our approach to delivering exceptional service.

Quality Commitment at Our Core

Exceeding Expectations Through Continuous Improvement

We are unwavering in our commitment to surpass customer expectations, driven by a culture of continuous improvement. Our corporate objectives prioritize quality management, customer satisfaction, high standards, and ongoing performance monitoring to ensure exceptional service delivery.

HSE Policies & Procedures

Policy Statement & Statement of Intent

Lead Ozone is committed to complying with the Health and Safety at Work Act 1974, along with any other applicable health and safety regulations that may be introduced over time. We recognize that maintaining high standards of health, safety, and welfare is an integral part of effective business management. It not only contributes to the operational efficiency of our company but also enhances profitability.

Health & Safety Policy

Ensuring the safety of our work sites is our foremost responsibility, not only to our clients but also to our employees, contractors, and the public in and around our active sites. Incident-free sites not only enhance quality and productivity for our clients but also ensure the well-being of our workforce and the community. Given this critical responsibility, we hold ourselves to a higher standard of safety excellence, surpassing the minimum legal requirements.

Policy Objectives

We are committed to the following objectives, to the extent reasonably practicable:

Establish Safe Working Practices: We will implement safe and environmentally responsible working practices across all company operations.
Provide Safe & Healthy Workplaces: Our goal is to provide safe and healthy workplaces, minimizing damage to property and the environment.
Prevent Workplace Injuries: We aim to prevent all workplace injuries, putting safety first.
Promote Safety & Environmental Awareness: We will foster a high level of safety and environmental awareness among all our staff.
Equip Employees: We will provide our employees with the necessary skills and support to uphold the company’s commitment to health, safety, and the environment.
Hold Contractors to Comparable Standards: Contractors working on our behalf must adhere to similar safety and environmental standards.
Continual Improvement: We are dedicated to continuously improving our efficient use of environmentally friendly products to reduce emissions and waste.
Provide Expert Advice: Competent advice on health, safety, and environmental matters, as well as performance monitoring, will be available to all levels of management.
Ongoing Risk Assessment: We will continuously assess risks and engage in ongoing evaluation and monitoring to maintain our commitment to safety and environmental responsibility.

At Lead Ozone, we understand that our commitment to safety and the environment goes beyond compliance; it’s a fundamental part of our business philosophy.

Safety & Environmental Commitment

Ensuring Excellence in Health, Safety, and Environmental Responsibility

At Lead Ozone, we prioritize safety, health, and environmental responsibility. Our commitment goes beyond compliance, aiming for excellence in safeguarding our workforce, clients, and the environment in all our operations.